WSSS Hub Manager

Asia Contract

Job Title:                WSSS Hub Manager

Qualifications:       Active Pilot with Qantas Virtual, Min First Officer, Min Grade 3 Pilot, Min TL2 on the Infinte Flight Community, Aged 15.9 years or older, Have an active Messenger + Discord account


Job Role              

Hub managers are responsible for welcoming new pilots to Qantas Virtual Group, viewing PIREPS and addressing member concerns. 


Department Management 
Clearly set expectations for all direct reports.  Evaluate performance based upon expectations, and recommend fair compensation commensurate with employee performance.

• Develop a personal Development Planmanaged against specific goals - for all direct reports and ensure that the plan is implemented.  Provide regular coaching and feedback.
• Conduct timely performance appraisals of all direct reports (if applicable) to encourage, motivate and improve staff performance, and to ensure consistency and uniformity in its application in accordance with agency standards.
• Recruit and effectively train new employees.  Actively network to seek out new talent, and routinely interview candidates to add strength to the organization.
• Educate and develop account management staff.  Coach and motivate account group leaders to effectively develop and motivate their direct reports.  Identify and recommend internal and external training opportunities.
• Exhibit thorough knowledge of agency process, and ensure compliance with all standard policies and procedures.

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